How
much does a one week rental cost?
Our prices are in our web site in the Rental Rates
page. From there select the season when you would like to rent. We do
not have a "weekly price", just add nights.
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For
how many days can I rent a unit?
Our minimum rental period is 3 nights,
except during MAJOR HOLYDAYS which are 5 nights minimum. E-mail
or call us to verify times.
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Do
we have to pay taxes over the price of our rental?
Most of our units include the tax in the rental price.
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Is
mileage included in the rental cost?
We give you 100
free miles per day.
Our charge after that is only 32 cents per mile.
You can buy blocks of 500 non-refundable miles for $130 per block.
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Do
we have to pay a preparation fee?
No.
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Do
we have to pay a departure fee?
No.
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Do
we have to pay any hidden fees?
We have no hidden mandatory fees what-so-ever.
All you need to do is return the motor home in the same condition as you
received it to get your deposits back in full.
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What
down payment is required?
To guarantee your price and unit we must have a minimum
$500.00 down payment.
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How
do I pay for the rental? Do you take checks and credit cards?
All fees, including estimated mileage, are due prior to departure.
PERSONAL CHECKS ARE ACCEPTED 30 DAYS
OR MORE PRIOR TO DEPARTURE.
Date of departure all payments must be cash, cashiers check, money
order, travelers check or credit card. If
you don't feel comfortable giving your credit card information over the
internet you can call us (909) 613-0562 or fax us your information (909)
613-0569.
WE ACCEPT VISA AND MASTERCARD ONLY.
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How
about insurance?
Customers can secure an Insurance Binder from there own auto insurance
company.
For international or out-of-state customers we can provide a Collision Waiver for
$20.00 per day plus an additional Security Deposit (DEPOSIT
IS FULLY REFUNDABLE AT THE SUCCESSFUL CONCLUSION OF YOUR TRIP).
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Is
my reservation/cleaning deposit refundable?
The reservation/cleaning deposit of $250.00 is fully refundable after
the return of the rental unit in a clean undamaged condition, with the
gas and propane full and the holding tanks empty. We have a List dump
sites by states.
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Do
I need a special driver's license to drive a motorhome?
Any Drivers License that is valid for an automobile is appropriate
for these recreational vehicles/motor homes/Caravan/Camper. These
vehicles do not require a commercial drivers license. Experienced
automobile drivers already have the skills to drive a motorized RV.
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When
can I pick up the motorhome?
Pick up: Noon to 3:00 pm only.
Returns: Mornings no later than noon.
Business Office hours:
Monday - Friday: 9:00 am to 5:00 pm
Saturday: 10:00 am to 4:00 pm
Sunday: 10:00 to 4:00 pm
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What
if I am late returning the motorhome?
What if I return the motorhome before the date it is due?
The motorhome is overdue after 12:00 pm (noon) on date of return. You
will be charged $45 per hour. Please notify our rental office (909)
613-0562 if you will be late in returning.
No refunds will be be made for early returns, late pick-ups or unused
miles.
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Do
you have units that open up in the back to let in motorcycles?
NO.
We do not carry Travel Tents, Gear
Boxes or Fun Mover trailers.
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Where
can we get housekeeping utensils?
Motorhome Housekeeping Kits are available
for rent at $35 each per Personal Kits and $35 for
Kitchen Kits..
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Can
we reserve our unit by Fax?
Fax reservations can be done using MasterCard or VISA. Our Fax
number is (909) 613-0569.
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How
about cancellations?
When a cancellation notice is received thirty (30) days or under prior
to departure date, reservation deposits are applicable to future rentals
within the next twelve (12) months.
If notice is received thirty (30) days or more deposit is refunded
(except for "Summer" rentals)
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Who
is responsible for road hazards?
What if the motorhome breaks down?
Customers are responsible for all road hazards.
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Can
we tow?
Most of our motor homes are equipped with class 3 hitches for
towing. We allow towing free of charge but customers must supply
the ball mount (Stinger). Customers are 100% responsible for any
wiring required and must not, under
any circumstances, alter the wiring on the motor home. Towing charge is
$20.00 per day.
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Are
pets allowed in the motorhome?
There is a $300.00 pet deposit when renting a RV. Deposit is refundable
if pet does no damage. Please read our Traveling with
Pets page for more information.
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Are
there facilities next to your office where we can buy supplies and
propane?
Our staff will gladly direct you to the closest shopping center, fueling
facilities and car/motorhome wash. Please read our Dump
Sites page for a list by states.
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Can
I park my car at your rental center while we travel?
Yes. We charge $5 per night per
vehicle.
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Can
we leave our luggage at your office while we travel?
Yes, but it is at your own risk.
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Are
we allowed to travel into Canada?
RV's registered in the USA may enter Canada and return to the USA.
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Are
we allowed to travel to Mexico?
Yes, but remember that your Canadian or American RV insurance in NOT
VALID in Mexico. You need to purchase a Mexican Insurance
Binder. You can read more about it and locate Mexican brokers in our Mexican
Insurance page.
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Can
we travel One Way?
Yes. For more information and prices
please read our One Way page.
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How
much does it cost to stay in campgrounds?
Generally they cost between $10 and $50 per night. Campgrounds usually
have electricity,
water, sewer hook-ups, washer, dryer, swimming pool, playground
and BBQ pits.
Please read our Campgrounds page for more
information.
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Do
you have baby car seats/booster seats?
Yes we rent baby car seats/booster seats with your motorhome and they
have to be ordered at time or booking or they might not be available at
time of departure. For prices and photos please read our Car
Seat/Booster Seat page.
Note: As of January 1st, 2002,
California State law mandates that all children under 6 years old or 80
pound must use a car seat/booster seat.
We do not have cribs.
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What
if I am involved in an accident?
You must notify our office within 24 hours of an accident and make a
full report in writing as well as file a police report.
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Do
you have bike racks?
Yes, the rental price is $10 per night. We also rent mountain
bikes.
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Can
you pick me up / drop me off at the airport?
For this service please read our
Airport Shuttle page.
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AMERICAN
RV RENTALS IS NOT RESPONSIBLE UNDER ANY
CIRCUMSTANCE FOR ITEMS LEFT IN THE MOTOR HOME
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